Where are you? The farm is in Copper Hill on the Blue Ridge Parkway at Mile Marker 147. The Parkway does not allow us to put out a sign so please use the "Directions to the Farm" button on our homepage. GPS and cell service might not cut it in our neck of the woods.
Are you organic? We are Certified Naturally Grown since 2010, a program that uses and goes beyond the USDA Organic standards. Check out the "About" section for more information.
How is a small diversified farm different from a big one? In many ways but we will explain just a few. We grow over 30 different types of vegetables and culinary herbs for ten months of the year. There are "micro seasons" within the main season as crops pass through their growing cycles. From March through December we are planting, cultivating (weeding), irrigating, managing, observing, harvesting, packing, marketing and selling. Compare that to a farmer that just grows one crop, like corn or potatoes. They plant it once, harvest it once and often sell it all at once.
Do you have a CSA? No, we do not offer CSA shares or a subscription. The market niche we fill is a custom, flexible local food shopping experience. Many customers are gardeners and periodically supplement their own bounty. Some order every week to meet as many of their food needs as they can. We make it easy to do what works for you!
Where can I find your produce for sale? We sell most of what we grow through our online store directly to folks who want to bring it home and eat it. We wholesale some crops through LEAP to support food equity programs in Roanoke. We also host a handful of monthly Pop-Up Markets in downtown Floyd.
Why are lots of items sold out in the online store? We are a small farm and demand for local food is very high. We do our best to grow as much high quality food as is humanly possible for two people. But we do sell out quickly sometimes. Our produce is harvested to order from the field, not sitting on a shelf in a warehouse. Our advice is to do your shopping as soon after the email announcement is sent to ensure the best selection.
Where do I pick up my order? We offer two pickup locations in conjunction with the online store. The farm in Copper Hill and 209 N. Locust St. in Floyd. You are required to choose one when you checkout.
I went to the pickup site and my order wasn't there. Shucks. Check your confirmation email FIRST and double check the pickup location and day. If it was our mistake, please get in touch at the number listed in the online store. We will make it right!
Can I switch my pickup site location after I placed my order? Yes. You must call or text us (not email) before the pickup starts so we have time to make the change. We cannot switch which site your order is at once it is there.
Can I cancel my order? If you must but please do so as soon as possible after placing it. You will receive store credit for the full amount. We do not process credit card refunds. Refunds will not be given for an order you did not pick up. We will happily donate the food to Plenty!.
I ordered two quarter pound bags of salad. Why did I only get one? You got a half pound of salad in one bag because we want to use less packaging when possible. If you would like the units to be bagged separately please let us know in the order comments.
I forgot to get my order and missed the pickup window. What should I do? It's still at the pickup site waiting for you. Please come and get it at your earliest convenience. You don't need to ask us or let us know.
I stopped getting emails from you. Am I still on the list? Yes. If you are not getting online store announcements there's a few things you can do. Go to the online store and see if we are closed for the season. If not, the emails may be ending up somewhere other than your inbox. If that is not the case, send us an email and we'll help you figure it out.
Can my friend shop at the online store? Yes! But they need to request access first. Please tell them to go to the "Online Store" page of our website to do so and we'll take it from there.
If there is a question you still need answered please get in touch!
Are you organic? We are Certified Naturally Grown since 2010, a program that uses and goes beyond the USDA Organic standards. Check out the "About" section for more information.
How is a small diversified farm different from a big one? In many ways but we will explain just a few. We grow over 30 different types of vegetables and culinary herbs for ten months of the year. There are "micro seasons" within the main season as crops pass through their growing cycles. From March through December we are planting, cultivating (weeding), irrigating, managing, observing, harvesting, packing, marketing and selling. Compare that to a farmer that just grows one crop, like corn or potatoes. They plant it once, harvest it once and often sell it all at once.
Do you have a CSA? No, we do not offer CSA shares or a subscription. The market niche we fill is a custom, flexible local food shopping experience. Many customers are gardeners and periodically supplement their own bounty. Some order every week to meet as many of their food needs as they can. We make it easy to do what works for you!
Where can I find your produce for sale? We sell most of what we grow through our online store directly to folks who want to bring it home and eat it. We wholesale some crops through LEAP to support food equity programs in Roanoke. We also host a handful of monthly Pop-Up Markets in downtown Floyd.
Why are lots of items sold out in the online store? We are a small farm and demand for local food is very high. We do our best to grow as much high quality food as is humanly possible for two people. But we do sell out quickly sometimes. Our produce is harvested to order from the field, not sitting on a shelf in a warehouse. Our advice is to do your shopping as soon after the email announcement is sent to ensure the best selection.
Where do I pick up my order? We offer two pickup locations in conjunction with the online store. The farm in Copper Hill and 209 N. Locust St. in Floyd. You are required to choose one when you checkout.
I went to the pickup site and my order wasn't there. Shucks. Check your confirmation email FIRST and double check the pickup location and day. If it was our mistake, please get in touch at the number listed in the online store. We will make it right!
Can I switch my pickup site location after I placed my order? Yes. You must call or text us (not email) before the pickup starts so we have time to make the change. We cannot switch which site your order is at once it is there.
Can I cancel my order? If you must but please do so as soon as possible after placing it. You will receive store credit for the full amount. We do not process credit card refunds. Refunds will not be given for an order you did not pick up. We will happily donate the food to Plenty!.
I ordered two quarter pound bags of salad. Why did I only get one? You got a half pound of salad in one bag because we want to use less packaging when possible. If you would like the units to be bagged separately please let us know in the order comments.
I forgot to get my order and missed the pickup window. What should I do? It's still at the pickup site waiting for you. Please come and get it at your earliest convenience. You don't need to ask us or let us know.
I stopped getting emails from you. Am I still on the list? Yes. If you are not getting online store announcements there's a few things you can do. Go to the online store and see if we are closed for the season. If not, the emails may be ending up somewhere other than your inbox. If that is not the case, send us an email and we'll help you figure it out.
Can my friend shop at the online store? Yes! But they need to request access first. Please tell them to go to the "Online Store" page of our website to do so and we'll take it from there.
If there is a question you still need answered please get in touch!